Misemiya Legal Notice

Carefully read the Contract Conditions of our website misemiya.com. Here you have the additional information about the online store that you may require.

READ THESE CONDITIONS CAREFULLY

These General Conditions will expressly regulate the relations that arise between MISEMIYA SL, Calle Antonio Salvador, 69, Madrid, 28026, Spain, and with CIF B-86378338 (hereinafter, "MISEMIYA, SL") and third parties (hereinafter, "Users ") who register as users and/or purchase products through the online store of the official website of MISEMIYA, SL (https://phpstack-315359-4412756.cloudwaysapps.com", hereinafter the "Store" ).

2. USER OBLIGATIONS

2.1 The User undertakes, in general, to use the Store, to acquire the Products and to use each of the Store's services diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and must also refrain from using them in any way that could prevent, damage or deteriorate the normal functioning and enjoyment of the Store by the Users or that could injure or cause damage to the property and rights of MISEMIYA, SL, its suppliers, Users or in general from any third party.

3. PRODUCTS AND PRICES

3.1 MISEMIYA, SL reserves the right to decide, at any time, the Products that are offered to Users through the Store. In particular, MISEMIYA, SL may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new Products will be governed by the provisions of these General Conditions. Likewise, MISEMIYA, SL. reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of Products offered in the Store.

3.2 The Products included in the Store will correspond in the most reliable way possible that web display technology allows to the Products actually offered. The characteristics of the Products and their prices appear in the Store. The prices indicated in the Store are in Euros and do not include VAT.

4. PROCEDURE AND METHOD OF PAYMENT FOR PRODUCTS

4.1 Within a maximum period of twenty-four (24) hours, MISEMIYA, SL will send an email to the User, confirming the purchase. Said email will assign a purchase reference code, and will detail the characteristics of the Product, its price, shipping costs and the data of the different options to make payment for the Products to MISEMIYA, SL

4.2 The User who purchases a product through the Store must make payment using the payment systems specifically detailed in the Store.

4.3 MISEMIYA, SL. will archive the electronic documents in which the contract is formalized, sending a copy to the User once the purchase is made. The contract will be carried out in the Spanish language.

4.4 The order confirmation sent by MISEMIYA, SL is not valid as an invoice, only as proof of purchase. MISEMIYA, SL will send the invoice corresponding to the Product.

5. PAYMENT METHODS

  • By credit card: Through the Cyberpack managed by La Caixa, one of the safest online payment gateways today, which follows the 3DSecure visa and Mastercard standards, in each operation the authentication of the owner is requested from the issuing entity. of the card.
  • Bank transfer or deposit: In our Caixa account in the name of MISEMIYA, SL
    Remember to indicate your name and order number so that we can more quickly identify your payment and process the order as soon as possible (You will know the account number when completing your order.).
  • PayPal: PayPal is a fast and secure way to pay online. You won't have to enter your card or bank account details to pay. You will only need your email address and a password.
6. RIGHT OF WITHDRAWAL
6.1 The user has a right of withdrawal by which he or she may contact MISEMIYA, SL via email at the following address: info@misemiya.com and withdraw from the purchase within a period of no more than fourteen (14) days. natural, counted from the receipt of the Product, for the exercise of the right without the need to justify the decision and without penalty of any kind. Said return will be made in accordance with the instructions that MISEMIYA, SL indicates to the User in response to their notification of the withdrawal exercise. The User must return the Product within a maximum period of seven (7) days from when MISEMIYA, SL indicates the return method.6.2 Withdrawal entails the return of the amount paid for the product plus shipping costs. Return costs are the responsibility of the user/customer. The period for said payment will be that established in the Law. 6.3 The right of withdrawal cannot be exercised when the Product is not returned in its original packaging and when the Product is not in perfect condition. If the good is not returned in the same original packaging, the good will suffer depreciation.

IMPORTANT: We will not accept the return or exchange of items that have been used, manipulated, damaged or altered in any way. We will not accept returns or exchanges after fourteen (14) calendar days from the delivery date. We are not responsible for any loss or damage that may be suffered by returned products that have not been sent or packaged appropriately by the senders. Packaging: if the product is not returned in the same original packaging, the good will suffer depreciation, informing previously to the consumer. 7. CUSTOMER SERVICE 7.1 For any incident, claim or exercise of their rights, the User may send an email to the address info@misemiya.com 8. HOME DELIVERY SERVICE 8.1 The territorial scope of sales through of the Store is exclusively for the territory of the European Union, so the delivery service will only be for said territory. The Products purchased through the Store will be sent to the delivery address that the User indicates once the payment has been verified, the maximum delivery period being thirty (30) days established by default in Le8.2 The delivery service of MISEMIYA, SL is carried out in collaboration with different logistics operators of recognized prestige. Orders will not be served at PO Boxes or at hotels or other non-permanent addresses.8.3 The cost of shipping is not included in the price of the Products. At the time of purchasing the Product, the User will be informed of the exact shipping cost. 9. INTELLECTUAL AND INDUSTRIAL PROPERTY 9.1 The User acknowledges that all elements of the Store and each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of their contents, and The computer programs used in relation to them are protected by intellectual and industrial property rights of MISEMIYA, SL itself or of third parties, and the General Conditions do not attribute any other different rights to said industrial and intellectual property rights. of those specifically contemplated therein.9.2 Unless authorized by MISEMIYA, SL or, where applicable, by the third parties holding the corresponding rights, or unless this is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information accessed through the use of the Store solely for their own needs, agreeing not to carry out, directly or indirectly, commercial exploitation of the materials, elements and information obtained through the same.9.3 The User must refrain from evading or manipulating any technical devices established by MISEMIYA, SL or by third parties in the Store. 10. DATA PROTECTION 10.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as that from the transactions carried out, will be included and kept in a file for your treatment, property of MISEMIYA, SL, as long as its cancellation is not requested. The treatment will be used for the development and execution of the sale, the personalized attention of the products and services you acquire and the improvement of said attention, as well as the promotion of own products and services and those of third-party companies linked to MISEMIYA, SL 10.2 The User may exercise the rights of access, rectification, opposition or cancellation at any time by contacting MISEMIYA, SL Calle Antonio Salvador,69, Madrid, 28026, Spain, and with CIF B-86378338, or by email addressed to info@misemiya. com, attaching a copy of your NIF or substitute identification document.10.3. Answers marked with * on the registration form are mandatory. Your non-response will prevent you from being able to purchase the selected products. 11. PASSWORDS 11.1 MISEMIYA, SL will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep the passwords under their sole responsibility in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of any kind that may arise from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The User undertakes to notify MISEMIYA, SL immediately of any unauthorized use of their password, as well as access to it by unauthorized third parties. 12. COOKIES 12.1 MISEMIYA, SL uses cookies in order to improve its services, facilitate navigation, maintain security, verify the User's identity, facilitate access to personal preferences and track their use of the Store. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder preconfigured by the operating system of the User's computer to identify them. 12.2 If the User does not want a cookie to be installed on their hard drive, they must configure your Internet browsing program not to receive them. Likewise, the User may destroy cookies freely. If the User decides to deactivate cookies, the quality and speed of the service may decrease and they may even lose access to some of the services offered in the Store. 13. APPLICABLE LAW AND JURISDICTION The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. 14. WARRANTY OF CONSUMER GOODS (non-durable goods)
In the event of a defective product, the seller must proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the consumer and user. The seller is responsible for any lack of conformity that appears within two months of becoming aware of it. These guarantees will be applied taking into account the nature of the goods sold on the website. Unless proven otherwise, it will be understood that the products comply with the contract as long as they meet all the requirements expressed below:
a) They conform to the description made by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.
b) They are suitable for the uses to which products of the same type are ordinarily intended.

c) They present the usual quality and performance of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product.